Privacy Policy

Last Updated: 1st July 2025

EffiHR Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Effi-HR Ltd is a UK-based HR consultancy providing HR services and advice to small businesses. Our registered office is 26 Melbourne Grove, East Dulwich, London, United Kingdom, SE22 8QZ. You can contact us at: [email protected].

2. What Information We Collect

We may collect and process the following types of personal data:

- Name, email address, phone number (when submitting contact forms or booking a call)

- Business name and job role (if provided)

- Technical data (such as IP address, browser type and device info)

- Any personal information you choose to share during your interactions with us (e.g. discovery calls)

3. How We Collect Your Data

We collect data:

- When you fill in a form on our website

- When you contact us by phone or email

- When you download a lead magnet or sign up for a newsletter

- Through cookies (see Cookie Policy below)

4. How We Use Your Data

We use your data to:

- Respond to your enquiries or requests

- Deliver services and send relevant content (e.g. toolkits, newsletters)

- Improve our website and user experience

- Comply with legal obligations

We never sell or rent your personal data.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

- Consent: when you opt in to receive emails or submit a contact form

- Contract: when we provide HR services to you

- Legal obligation: to comply with UK laws and regulations

- Legitimate interests: to improve our business and services

6. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected or as required by law.

7. Sharing Your Data

We may share your data with trusted third-party providers who help us deliver our services (e.g. email marketing platforms, CRM systems). All providers are required to comply with UK GDPR and process your data securely.

8. Your Rights

Under the UK GDPR, you have rights including:

- Access to the personal data we hold about you

- Correction of incorrect or incomplete data

- Deletion of your data

- Restriction or objection to processing

- Data portability

To exercise any of these rights, contact us at [email protected].

9. Data Security

We use appropriate technical and organisational measures to protect your personal data.

10. Contact

If you have any questions or concerns about this policy or how we handle your data, please email us at [email protected].